Service Solutions

Service Solutions

Osmoflo provides operations and maintenance services to over 100 plants and facilities around the globe. This has provided Osmoflo’s customers with the ability to meet their water management requirements and their related whole of business objectives on an ongoing basis. Regardless of whether Osmoflo or its client is the ultimate owner of the plant and associated assets, Osmoflo takes a whole of life asset management approach with all of its operational projects.


Effective asset management commences with having clarity around the goals, objectives and desired service levels for a particular asset/plant.

This is then used to develop a comprehensive asset management approach that incorporates a preventative and corrective maintenance regime with appropriate ‘triggers’ for asset replacement in the medium to long term.

Osmoflo’s primary asset management tool is a Computerised Maintenance Management System (CMMS) which is used for life cycle maintenance planning, including preventative maintenance, asset replacement planning and recording of unscheduled repair, breakdowns, inspection and calibration data. It is also used to help prepare the list of critical and operational spares required to ensure that plant availability requirements are met throughout the operational life of the asset.

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The benefits of Osmoflo operating your plant:
  • Customised approach to suit your needs, internal capability and risk profile
  • Optimised plant reliability and performance
  • Minimised energy and chemical consumption
  • Reduced brine discharge
  • Optimised asset management with minimum whole of life cost
  • Industry leading safety and environmental performance
  • In-house process troubleshooting and reporting capability that is second to none

24/7 Monitoring Via Plantconnect ®

Osmoflo offers complete plant monitoring and control solutions via our 24 hour manned Control Centres. These Control Centres utilise our proprietary PlantConnect software, which assist in the constant monitoring of plants across the globe.

Real time performance data from plants controlled through the Centres is consolidated and used to manage maintenance scheduling and to optimise overall management of the asset. Our team uses this data to control product water quality and quantity, operational set points and plant status. This allows action to be taken immediately to alter critical parameters and mitigate the risk of non-compliant plant performance or unnecessary shut down.

Further, real time data can be trended on an ongoing basis and reviewed by specialist process engineers who understand the anomalies of treatment plant and membrane performance. This allows the plant to be operated in a mode that optimises long term cost of ownership.


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Osmoflo stock an extensive range of spare parts, consumables and instruments that support various water treatment systems. These include the full range of cleaning, antiscalant, disinfection and pH correction chemicals, cartridge filters, filter housings, membranes and vessels, as well as high quality instruments and analysers.

Conumables and spare parts are normally retained securely at the plant site, or warehoused in the respective Osmoflo regional office. Osmoflo also enjoys exceptional long term relationships with our key suppliers and equipment vendors, many of whom retain critical inventory stock on our behalf; this allows us to pass on savings and lead time benefits for critical spares and equipment to our clients. 


Osmoflo are experts when it comes to site water management. By managing the commercial and technical implications of the water quality and quantity Osmoflo ensures cost-effective treatment of water to site.

This allows the client to focus on their core business, while Osmoflo provides the water supply:
  • Osmoflo designs and supplies the equipment needed to achieve the quality and capacity specified.
  • Osmoflo manages installation of plant at the customer’s site
  • Osmoflo manages the operation & maintenance of the equipment to ensure reliable performance against the objectives
  • Water is charged on a per-kL basis


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for all your water solutions